Invertek is pleased to announce that Invertek Drives Ibérica S.L has moved to a new facility in Lliça de Vall, close to Barcelona, to meet growing demand for its products. The company was first established in 2005 to service the whole of Spain and Portugal. It has ambitious expansion plans with directors projecting a potential 27% increase in growth next year.
The new facility houses the customer service and product support functions provided to the distribution network throughout the region. It also provides a venue for regular seminars and training courses covering everything from application and set up, through to energy saving potentials and industry regulations concerned with the Invertek Optidrive variable speed drives. Bespoke training for individual customers is also provided.
A 1000sq metre warehouse forms part of the new facility and has been adapted to meet current demand. With a 25% increase in orders in the first quarter of 2014, plans are already in place to reconfigure the space to ensure customers continue to benefit from a fast delivery service.
Carlos Salgado, Director Invertek Drives Ibérica, says, “Our new facilities are a reflection of how we see the next 10 years in terms of expansion. These are very exciting times for Invertek because the products we offer have clear differentiators from other competitors in the market, offering a number of opportunities for our business to grow. Customer service is a key factor in repeat business and our increased space will enable us to expand different areas of the company by offering a superior sales and after-sales service.”
Invertek Drives Ibérica offers a customisation service to ensure customers can access the best solution for their particular requirement and all customised products are quality checked by a dedicated team before being dispatched.
Amador Muñoz in charge of tech support adds, “When I joined the Invertek team I immediately realised that customer satisfaction sits at the heart of the business. We ensure that all of our customers can access the service and support they need, in line with Invertek’s company ethos.”
Carlos continues,”We have equipped the new facility with the latest technology to ensure we offer our customers the best service possible. We constantly review the service we offer and adapt our business as necessary to meet any changes in the marketplace.”